Security

Is a PIN code required?

Yes.

How do I receive my PIN code?

Right after your card is issued, the PIN code is sent to you via SMS.

The PIN is required for:

• ATM withdrawals

• Offline purchases

PIN is required for payments over 50 EUR.

Can I set my own PIN code?

No. You cannot set a custom PIN. It is generated automatically and sent to you via SMS.

What if I enter the wrong PIN several times?

If the PIN is entered incorrectly 3 times, it will be blocked for 24 hours.

You can either:

• Set a new PIN in your account, or

• Wait 24 hours: your existing PIN will become active again.

How to pay for online purchases?

To complete an online card payment, you need two steps of verification:

1. OTP (one-time password)

   You will receive a one-time SMS code to confirm the transaction.

2. 3DS static password

   After entering the SMS code, you will be asked to enter the static password you created during card setup.

The static password cannot be disabled.

Both steps are required to complete online purchases.

You do not need a 3DS password for ATM withdrawals or offline purchases.

Can I link the GoMining Card to external crypto wallets?

No. You cannot link the GoMining Card directly to external crypto wallets.

All payments are made only from the crypto balances held in your GoMining account.